Managed IT Services

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A proactive security system is vital to maintain the healthy functioning of the workflow. N-MEDTECH is offering every little to large details & services required to manage your business. For us, defined commitments and guarantee response time are efficient for managing your business effectively.

Managed IT Services Program Features

  • 24×7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
  • A Business Continuity Plan is extremely important for any organization and we manage to maintain it with an approach to make it last longer. Also, we help manage automatic failovers and assist in protecting your valuable data through redundant systems.
  • Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security. 
  • Monthly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.
  • Real Time Optimization keeps your infrastructure optimized through our NOC enterprise-class technology. Critical issues are identified, reported, and resolved in real-time.
  • Security and Backup Management keeps your environment secure, protected and available through industry best-practices.
  • Deciding the right MSP can be tiring, but making a switch can easily streamline every operation and reduce costs with increasing productivity and bringing transparency in the workflow.
  • Unlimited Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support.

Managed Server

  • 24×7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance

Managed Network

  • Firewall Management and Maintenance
  • Router and Switch Performance Monitoring

FREQUENTLY ASKED QUESTIONS

Find below some of our services. *This may vary depending on your plan.

Is there onsite support?

Onsite support can be requested for an additional fee when a technician is needed for issues that cannot be resolved remotely. We can offer a customized solution to adjust to the needs of your company.

How can I contact technical support?

There are three different ways:
1- Call our company phone number. Tlf: + 1 408 290 0980
2- Book an appointment with us. Go to “Contact us” section.
3- Use the website live chat to talk to an agent. *We may disable the chat for maintenance purposes.